SINGAPORE: Singlife has become the first insurer in Singapore to use Salesforce’s Agentforce, an artificial intelligence (AI) tool designed to help customer service teams work more efficiently. According to Singapore Business Review, the AI agent, powered by Salesforce’s Data Cloud, pulls information directly from Singlife’s internal resources, such as product manuals, training materials, and FAQs, [ ]
Tuesday 14 October 2025
theindependent - 4 hours ago
Singlife becomes first insurer in Singapore to adopt Salesforce’s Agentforce
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